December 22 2012:
Y’all don’t forget that the customers can hear inside the bank when you are outside using the drive through!! No worries … this is a FEEL GOOD post.
I was in the bank yesterday and overheard a customer being grumpy about having to show her driver’s license to cash a check as the teller was new and didn’t know her yet. I smiled at the young lady helping me and said “That customer just needs some love and kindness.”
The bank employee helping Ms. Grumpy continued to be kind and apologize for the inconvenience. Ms. Grumpy sent over her DL and the teller cashed her check. When the teller sent the money out, Ms. Grumpy apologized for being grumpy. The two chatted happily about what each of them were cooking for the holidays and off Ms. Grumpy went .. EXCEPT, she had left behind Ms. Grumpy and drove away Ms. HappY …
I looked at the teller helping me and said, “See, she just needed some love.” I left HappY and both tellers were happy and smiling too!
October 22 2013:
My words to Thomas as we had our nightly pre-bed time chat ..
“We cannot control what people do with kindness once we share it with them. If we use our time thinking and wondering why they responded in a certain way or why they weren’t honest with us, we have missed the opportunity to enjoy those moments and will never get them back. I told him I know this is a hard one as I still struggle with remembering this at times too. Told him how much I loved him and that I don’t want him to EVER forget how awesome he is” ….
Fairy Princess Lillian had a melt down tonight. After that, Thomas was trying to be helpful. He took Lillian’s pillows off her bed for her and stacked them so beautifully at the foot of her bed … just like she does. She has some kind of singing ritual she does when taking them off and he didn’t do that part. She was upset with him and he was sad that she didn’t appreciate his help.
I gave Lillian a suggestion for handling the situation differently next time. Suggested she thank Thomas for his help and after he had gone to bed she could re-do the pillow removing ritual. She understood. Poor sweet girl was just tired and those darn missing chromosomes have her lacking in the coping area of life some times …
I’m just so blessed and grateful I get to have these two in my life to learn from and teach and to be a mirror for one another when we need it! xoxo
October 8 2012:
After she had just shown me EVERY Mardi Gras costume she has designed, made herself and worn in New Orleans at Mardi Gras since 1992; I said to her, “YOU are a talented woman! What do you do? Are you a designer?”
She got quite, her eyes welled with tears and I could feel the hurt and pain. She went on to explain that she has an MBA and things just haven’t lined up how she wants … she’s in limbo … she hasn’t made any money in a long time. She’s disappointed in herself …..
I instantly felt a connection with her. Those who know me, know why. I touched her arm and her heart, looked her in the eye and said YOU Are an Amazing and Talented Woman, What you Want WILL happen … I shared some of my story with her and gave her one of my books. When it was time to go, I gave her a big hug and repeated what I had said earlier. I could have changed the subject right after I asked the question that brought her to tears. I could have. I chose not too. I chose to let this woman know that she is loved, that she is perfect and that she is worthy.
We have a choice when we come across these moments …. We have a choice … Let others know they are loved … No matter what … xoxo